Company Car Services
ECOS Service Capabilities
Supporting manufacturer company car and family car schemes with full end-to-end administration, customer support, booking management, white glove handover services and end-of-life collections across the UK.
Our advanced technology manages the entire journey from factory order, customer order then delivery booking process:
- Full administration to place new factory order or allocate a stock car, register and update OEM systems
- From feeds into and out of our systems, we manage the status from build to arrival at port
- Innovative and automatic self-serve booking portal available for ECOS user to book a delivery
- Action management technology to ensure each milestone is achieved in the car order and delivery management process
- Full white glove handover process conducted when delivering vehicles to ECOS user – the ECOS representative should be treated as a VIP customer
- Includes complex feeds to and from ECOS order system, factory, port handler and final prep centre arrival.
Why Choose XPECOS™?
White glove handover services
End of life collections
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Having been in the Fleet industry for 24 years, I have recommended and used XPAuto for the management of our internal Corporate Fleet here at Suzuki GB.
Their approach to fulfilling our supplier arrangement is refreshingly informal whilst maintaining the highest standards that one would expect of an experienced, professional logistics organisation.
Toyota (GB) PLC
Toyota (GB) PLC have worked with XPAuto for many years and have always found the team at XPAuto very capable and willing to go the extra mile to ensure our brand values are demonstrated to our customers and prospects. In recent years, XPAuto have been able to demonstrate innovation, agility and willingness to evolve. They have invested for their future to support and meet changing consumer and client needs.
Kia Motors (UK) Ltd
We have used XPAuto as our corporate demonstration fleet delivery provider for a number of years and we have always found them to be excellent. I would have no hesitation in recommending them to prospective customers.
Mercedes-Benz Cars UK – Fleet
XPAuto consistently offer our fleet customers a bespoke service through our dedicated Star Driver team. In partnership for over 10 years we look for XPAuto to enhance our customer journey by delivering the best handover experience that continually evolves with our brand and customer demands. The XPAuto team consistently focus on quality in both service and process and are aligned to achieve one objective – together we exceed client expectations.